Frequently Answered Questions
We get asked a lot of questions here at Newy Web, below are the 6 most common inquiries from potential clients looking to book us for our services. If your looking for more answers, please don’t hesitate to shoot us a message at firstname.lastname@example.org
What experience, skills, qualifications or training does your business have to make you the right choice for the job?
Newy Web’s powerhouse Graphic designer Roman Abbassi is accredited with a Diploma in Graphic Design and has 10 years exp. tinkering with graphic arts, design softwares, print media plus more while our tech buff Barry Wiseman has 8 years of experience in Web Development, Internet Marketing & Multimedia. Barry has taken home multiple awards for his past film & video productions and has been featured in major websites such as WikiHow and 500px.
Why should I hire you over another service provider?
We spend the extra time to get to know the clients vision. Client is the soul of the project and every element we compose must be approved by the client for satisfaction. We don’t take any shortcuts and embrace necessary changes to bring the project to life.
Is there a particular aspect of your trade or industry that you specialise in? Or other services you do but don't advertise directly?
We specialise in Graphic Design, Web Development, Local SEO, Social Media, Photography and Film Services. We are welcome to consult with you to work out the best strategy for your professional presence. Sometimes we get asked things we haven’t got advertised or priced yet, such as installing desktop/mobile notifications, live chat features or eCommerce integrations, so just ask us anything and we’ll get back to you if its not up on our site.
What makes your pricing competitive?
We don’t charge by the hour and are still quite new in the Newcastle, Central Coast region. Therefore we are willing to work for less than anyone else to provide a good service to include in our portfolio.
What are the typical things that you need to know before you can provide a quote to a customer?
We need to know if the customer has examples already in the form of web links, drawings, print outs, colors in mind, features, copywriting etc in order for us to quickly compose a estimate to a customer. We welcome a strong write up about the vision your business has for us to create the impact it needs.
How do you normally charge for your service?
We usually charge half upfront and then the rest when we finish the project. We usually work out the quote by figuring out how long the project will take, the scope, skills required, people involved etc and just send a rough estimate. We don’t charge by the hour.